Broken lines, gaps in PS CS2 with Cintiq 16 help!

New Here ,
Feb 05, 2019 Feb 05, 2019

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I've had an Intuos pro / 5 for years and I've not had any problems like this previously. Today I got a new Cintiq 16 and I'm having some challenges. I've reinstalled the driver, made sure to do so cleanly as much as possible but it's still an issue. But it's only an issue in PS Cs2. It doesn't happen in CS 7, Sai, or Krita . So I don't think it's specifically the pen or the tablet itself.

I've tried it with windows ink on and off and that doesn't seem to make a difference.

Any ideas on what I can do?

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Community Expert ,
Feb 05, 2019 Feb 05, 2019

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What is

CS 7

?

Photoshop only went to CS6 before switching to CC.

In any case, if one decides to stick with obsolete software one should make sure one is able to roll back any and all software and hardware updates in case they »break« the set-up.

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New Here ,
Feb 26, 2020 Feb 26, 2020

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hi Stephanie, I'm having the same issue apparently, did you manage to solve yours at last?

I'm using PS CS2, this problem occurs with brushes only if shape dynamics are on (the lines in the first image).prova_dyn.JPGprova_nodyn.JPG

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Community Expert ,
Feb 26, 2020 Feb 26, 2020

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Hello everyone,

 

agreeing with former posts, CS7 does not exist, which means we have an issue already misunderstanding which app you are actually using.

 

To all those who are using CS2, this is a very old version of Photoshop, and it is not improbable that the version is too obsolete and not paired with the Cintiq.

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New Here ,
Feb 26, 2020 Feb 26, 2020

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Hi, the problem in my case originated years after switching to Cintiq13.

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New Here ,
Jun 24, 2022 Jun 24, 2022

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I just got me a Cintiq 16 in 2022 and had the same issue with PS CS2.  I found a fix for anyone from here on forward.

 

When opening a new document select "16 bit" in color mode.  That's it.

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Community Expert ,
Jun 24, 2022 Jun 24, 2022

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They look like API issues to me.  Going back to CS2, WinTab would probably have been better, but for the lasr few years, Windows Ink is usually the best option.  If you are using Windows, Lazy Nezumi Pro fixes a lot of tablet issues, like the shoelace line ending.

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