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Brush circle stuck on canvas at certain size

New Here ,
Jul 31, 2022 Jul 31, 2022

Since a few updates of Photoshop CC (I'm currently on 23.4.2 release) I have the problem that, if I choose a  brush size bigger than ~220px that the circle brush shape gets stuck on the canvas and does not move anymore. For every bruch size below these ~220px the cursor works perfectly fine. When I switch to the crosshair cursor (Caps Lock) the crosshair cursor works for all brush sizes. Also the ones bigger than 220px.

 

I do have a Macbook Pro M1 with MacOS 12.4 (21F79). Anyone has the same problem? I already tried to reset all the preferences, but it didn't help.

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macOS
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Adobe
Adobe Employee ,
Aug 01, 2022 Aug 01, 2022

Hi @4371574 sorry to hear this. Testing here and it shows and works as expected.

 

You mention that for the last few updates this has been an issue?  Have you rolled back three versions to test this?

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

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New Here ,
Nov 30, 2023 Nov 30, 2023
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I have multiple MAC studios at my high school that have this same issue.

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