Brush tool creates white boxes when used

[nithulanj93380182]

The brush tool will randomly create white boxes when used. The boxes will move around and vary in size. The white boxes only seem to appear when the brush is used on certain areas of the canvas, but these areas are completely random. The brush still works, if you save the work even if the white boxes are around, close the image and then open it again then everything that the brush touched has been changed, even if the boxes hid it. Sometimes if you start using the brush without zooming into the image nothing is wrong, but the moment you zoom into the image the white box bug begins.

[CoryShubert · Accepted solution]

Hi @nithulanj93380182 

Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop. Does the problem persist?

[vobrazovka]

Hi there

I have the same issue on multiple computers. Your solution does not help to me. 
I have one nVidia 1660Super, one 1070 and one 3070. I tried everything and at least swithc of the whole GPU acceleration works, but it is really uncomfortable.
All computers and drivers are up to date. On two computers are Windows11, one running Windows10. The issue is related to last few versions, when I am trying to work in V23, everything is OK. (until it crashes :))
The issue is more often visible, when you use multiple artboards.
For now I am stick to V23 (which is sadly unstable, but at least fast without distracting white rectangles) and I am hopping it will be fixed soon, as I am not the only one who have this issue.

[Delaney5C2C]

Hi there, so when I enable "Older GPU mode" I can no longer rotate my canvas. Is there another way to make the white boxes go away? 

Cheers, 

DB

[HANS.PSD]

It doesn't help at all, enabling "Older GPU mode" makes the lag unbearable. I hope it gets fixed soon. 

[vobrazovka]

it does not, sadly

[vobrazovka]

yes, it persist.. nothing helped

[nithulanj93380182]

That fixed it. Thanks

[jasonl45344002]

Same issue, ongoing since 2024 release out of beta. Win11 and MacOS.

[merlinbug]

The "solution" didn't work for me, I don't even have the option of enabling "older GPU mode". But what I figured out was that the issue was happening in a file that was created as CMYK and was later converted to RBG. All my other files originally made in RBG did not have this white box problem. Converting the document did not fix the issue, but what solved it was making a new RGB file and dragging all the layers into it. I don't think it has anything to do with GPU. 

[Belinda253766850pxb]

This "correct answer" doesn't help me either and I'm on a PC with the latest version of Photoshop. Disappointing!

[Josh26274397zc0u]

Strangely hiding most of my layers solved the problem for me but I think it may be a hardrive related issue for me in the long run.

[PECourtejoie]

Hi, what does "GPU configuration" say in the help menu?

Not all users are affected, finding the common denominator might help fix the issue.

[J. Stuart Johnson]

Are you using Art Boards?  There appears to be a bug in the implimentation and more than 6 layers.  Here is a link to the issue.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/artifact-issue-with-gpu-compositing-a... 

[Jonathan260240618g7n]

Hi, what worked for me was disabling artboards. It seems artboards are the issue from my end. Try disabling artboards see if it works. When you create a new canvas just untick the artboards option and see if it works, it did for me.

[Haunted_xp]

Yep, that did the trick. Thanks!