Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hey, @Eduardo311113666kmy. Welcome to the Photoshop Community. I'll need more info to help you figure this out.
I'll move your response to discussions for now. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here.
Try these steps:
Go to the location of the preference folder mentioned below and rename it to back up. (https://adobe.ly/3u7u84j)
macOS: Hold down the Option key in the Finder when using the Go menu. The library will appear below the current user's home directory.
Library > Preferences > Adobe Photoshop [version] Settings
Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024.old)
This will give a fresh start to Photoshop as a new installation.
Let me know if it helps. Thanks!
Sameer K