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Bug – Photoshop v22.5 shuts down on save (psd with linked files)

New Here ,
Aug 23, 2021 Aug 23, 2021

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Need urgent help! My team and I use a remote server for file storage, we all connect to this server and work with the files directly on it.

 

Since the 22.5 update to Photoshop, a critical error occurs everytime we try to save a .psd file that includes a Linked File within it – as soon as you hit "save" the program crashes (and no save or recovery files are created) – I replicated the process using files on my iMac harddrive and no error occurs so this appears to be exclusive to working with files on a server (I haven't yet tested it using an EHD tethered via USB ports but imagine it's also fine otherwise this update never would've made it out of testing).

 

I must've sent about twenty error reports for this already three days ago, but no patch yet. Please can this be looked into and fixed urgently.

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Adobe Community Professional ,
Aug 23, 2021 Aug 23, 2021

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This is an issue with the newer Mac OS and external servers/drives. We have the same issue here. Saving directly to a non-Mac formatted server causes issues. 

Unfortunately Adobe's official stance on this is to not save directly from the app to a server (unreasonable I know) but to save local then copy over to the server. 

https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html 

 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Aug 23, 2021 Aug 23, 2021

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Thank you for responding!

The problem has only started since the v22.5 update last week and it's specific to .psd files with Linked Files present in them – surely that's a bug that's slipped by the update's testing rather than something terminal for our working set-up?

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