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BUG:transparent gradient tool not transparent, fills in solid

New Here ,
Jun 04, 2019 Jun 04, 2019

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I was having some issues earlier with the linear gradient tool adding a large chunk of solid color before the gradient, instead of being a smooth transition from opacity so I reset my tools and restarted Photoshop. After restarting the problem got even worse and now just fills in a solid chunk with no gradient whatsoever when trying to use transparent tools. !

Instead the default transparent tool looks like this:

Untitled-1.png

even though all its default settings are normal:

Untitled-2.png

updating Photoshop and resetting tools hasn't fixed this error.

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Community Expert ,
Jun 04, 2019 Jun 04, 2019

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It look like you gradient thumbnails are being scaled?  The gradient in the gradient editor look OK and you does not show any gradient in the image window.

Capture.jpg

Your's

Capture.jpg

JJMack

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Community Expert ,
Jun 04, 2019 Jun 04, 2019

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Hi. ¿Maybe, have you tried resetting the preferences?

Marlon Ceballos.

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New Here ,
Jun 04, 2019 Jun 04, 2019

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i've tried resetting all tools to their default value

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Community Expert ,
Jun 04, 2019 Jun 04, 2019

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Can you share a screenshot of how the gradient looks?

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Community Expert ,
Jun 04, 2019 Jun 04, 2019

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What OS version and what version of Photoshop???

JJMack

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New Here ,
Jun 04, 2019 Jun 04, 2019

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I'm using windows 10 and the latest version of Photoshop since I just updated the program to try and fix the problem

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Community Expert ,
Jun 04, 2019 Jun 04, 2019

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Updating the app does not build a new Preferences file. Choose Preferences > General, click on the Reset Preferences,  then restart Photoshop.

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Community Expert ,
Jun 04, 2019 Jun 04, 2019

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Is that the preview windows version 10 1903 or what I'm using

JJMack

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Community Expert ,
Jun 04, 2019 Jun 04, 2019

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Make sure you have Transparency checked in the tool options bar.

without transparency checked

grad1.png

with Transparency checked

grad2.png

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New Here ,
Jun 05, 2019 Jun 05, 2019

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that fixed part of the problem. however I'm still suffering from a major banding issue where there's a giant chunk of space that solids color instead of being a "smooth" transition to complete black

Untitled-3.png

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Community Expert ,
Jun 05, 2019 Jun 05, 2019

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Are you editing in 8bit ot 16bit color mode 8bit usually has visible banding you show 8bit RGB....

JJMack

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New Here ,
Oct 22, 2021 Oct 22, 2021

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Did you ever solve this issue? It's happening to me as well. I'm currently in the middle of a full class load, so I don't  have time to troubleshoot. I can set the layer to multiple and thwart the issue to some degree sometiems.. but that's a bad work around with very particular applications.

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