Bug version 23.2.1

New Here ,
Apr 14, 2021 Apr 14, 2021

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Since I installed this latest update the PS is disabling my GPU, when I open two windows it locks the images, turning the screen black and sometimes it locks on the image.

 

[Mod: Edit to make text better readable]

 

 

 

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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Please check if you have the latest version of your graphic card driver installed.

If not please update your driver installation.

Which operating system do you use?

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New Here ,
Apr 14, 2021 Apr 14, 2021

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I use Windows

[image: image.png]


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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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There has been a flood of similar posts to yours in the last few hours. Can you tell us what hardware and OS you are using so they can try and pin it down?

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New Here ,
Feb 16, 2022 Feb 16, 2022

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Hi there,

 

One of my office's user is having the similar issue. 

 

He is unfortunately on Catalina, since he works remotely, we are not allowed to upgrade it to Big Sur without him being on site.

 

Since it was crashing on previous version of Photoshop, he updated it to 23.2.

 

The GPU is unticked. So Im afraid, he may face the same problem as stated here

 

And he is also not able to use transform controls. It lags and screen flickers when he tries to do that.

 

Thank you in Advance

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Explorer ,
Feb 22, 2022 Feb 22, 2022

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I discovered that if I highlight layers one at a time and turn them off and then on again the display gets corrected. I have to do it indivudally to every adjustment layer

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Explorer ,
Feb 22, 2022 Feb 22, 2022

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I was able to cure the problem on MacOS by deleting the machineprefs.psp and letting PS reuild it.

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New Here ,
Feb 26, 2022 Feb 26, 2022

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@jcazzie that fixed the issue for me too. Thanks for taking the time to post it. Well done!

 

For those who don't know where to find machineprefs.psp use this link to reference:

https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html

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