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Bug

New Here ,
Apr 24, 2023 Apr 24, 2023

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20230424_115030.jpg

 help, when i draw this rectangles appear on the screen

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Community Expert ,
Apr 24, 2023 Apr 24, 2023

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Hi @Isak29557687fz35
Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”.

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New Here ,
Apr 24, 2023 Apr 24, 2023

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Hi, thank u for the answer. But unfortunately it keep doing that 😔

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Community Expert ,
Apr 24, 2023 Apr 24, 2023

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Hi @Isak29557687fz35 if you go to Preferences/Performance and disable the GPU - does it still occur? If not, that is an indicator of an issue with your graphics card. It's not a solution - but it pinpoints the issue.

 

Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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Community Expert ,
Apr 24, 2023 Apr 24, 2023

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@Isak29557687fz35 Quick follow up - did you restart PS after making the initial change?

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New Here ,
Apr 24, 2023 Apr 24, 2023

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Yes, i also restarted the pc

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Adobe Employee ,
Apr 24, 2023 Apr 24, 2023

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Hi @Isak29557687fz35 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,
Cory

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