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c2paws files now being created with every document saved - why?

Participant ,
Sep 27, 2023 Sep 27, 2023

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Since changing to PSv25.0.0, every document I save (note: NOT export, just a regular file->save) now generates a .c2paws file alongside it. I discovered them today - I have hundreds that have appeared in my folders. As I underatand it these are "content credentials" files except in my preferences, and in the document properties, content credentials are both disabled. This happens for all filetypes that I use (jpg, tif, psd, tga, bmp)

When going back to v24.x, this does not happen.

This is like the "GUDE" file issue back in March - which was a total PITA and took forever to get solved. (https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-creates-a-gude-log-while-working...)  Now I have to scrub my disk for GUDE and C2PAWS files ?  C'mon.....

 

chrisell99_0-1695828306056.pngchrisell99_1-1695828328957.png

 

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New Here ,
Oct 01, 2023 Oct 01, 2023

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Same issue here. I updated last week however the issue just started today.

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Participant ,
Nov 17, 2023 Nov 17, 2023

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@CJButler  any chance we get some eyes on this one? I have c2paws files everywhere now and all the content credentials settings are turned off. See original post. Started in v25.0.0, does not happen in v24.x versions.

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Adobe Employee ,
Nov 17, 2023 Nov 17, 2023

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Well that certainly looks annoying. I have no idea what would cause that, nor what service those files support. I can't even tell you if it is an Adobe Photoshop thing. The best bet is to tag @Caity.psd or @CoryShubert and let them investigate.

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Participant ,
Nov 17, 2023 Nov 17, 2023

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According to one other topic (https://community.adobe.com/t5/photoshop-ecosystem-bugs/c2paws-file/idi-p/14096168) it's to do with content credentials.

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Participant ,
May 12, 2024 May 12, 2024

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@CJButler @Caity.psd @CoryShubert Can I just necro this topic please? I'm still suffering this problem with even the latest builds. Every TIF or JPG file I open now automatically creates .c2paws files in the associated folder, despite all the Photoshop preferences being disabled for content credentials.

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Adobe Employee ,
May 12, 2024 May 12, 2024

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Is this unexpected behavior blocking any workflows? That will elevate the priority.

 

I did find these threads. Did you see them? (Never mind - I see you did)

(deleted links)

 

Cory is the one to carry this forward. (Cory: this looks like CAI? ref  CAI-4608.) Caity is now in another role in the organization. A bug will need to be logged, the issue will need to be reproduced, and it will need to be assigned to the correct team. (I'm not a cumminity manager, I'm just a developer in one corner of Photoshop. And I'm not the right guy to hunt this particular issue down.)

 

But - from a comment in the ticket above, it suggests that there is "an old style sidecar has the PS preferences ignored". That might be a clue to preventing future creation. (But I don't know since I don't have t his problem.). Also, notes indicates it is safe to delete these side-car files.

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Participant ,
May 13, 2024 May 13, 2024

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@CJButler It's not a hinderance to working. It's just a huge PITA that my texture / image folders are now getting littered with these files all over the place when this never used to happen. I'm a neat freak so having these "junk" files suddenly appearing just bothers me.  A lot. 🙂  In other words - please fix it - but it's not a super- hyper-critical "this must be done right now" kinda thing 🙂   If @CoryShubert can hunt this down it would be appreciated.

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Adobe Employee ,
May 13, 2024 May 13, 2024

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I'm trying to get someone on the team engaged. They cannont reproduce. I presume you are on Windows (10? 11?) and Photoshop 25.7. Can you share a screen shot of your Preferences > History and Content Credentials Screen? I will make sure they see that.

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Participant ,
May 13, 2024 May 13, 2024

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I'm on v25.6.0 - 25.7 hasn't shown up for me yet. Here's a screengrab of the prefs screen. I've also attached a TIF file that always causes a .c2paws file to be created.

chrisell99_0-1715619295514.png

 

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Adobe Employee ,
May 13, 2024 May 13, 2024

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Thanks. Forwarded to trhe CAI team to see if that helps them reproduce. Hopefully one of them will chime in on this thread.

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