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Camera Raw is stopping Photoshop from working

New Here ,
Jun 22, 2025 Jun 22, 2025

I can no longer open raw photos in PS 2025 because they open in a partial raw window which hangs and I can't then get PS to see the photo. I have spent hours updating everything but nothing works.

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correct answers 1 Correct answer

Community Expert , Jun 22, 2025 Jun 22, 2025

@Lyn Hawkins try resetting your ACR preferences

2025-06-22 13_03_22-Manage Adobe Camera Raw settings — Mozilla Firefox.png

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Adobe
Community Expert ,
Jun 22, 2025 Jun 22, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Community Expert ,
Jun 22, 2025 Jun 22, 2025
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@Lyn Hawkins try resetting your ACR preferences

2025-06-22 13_03_22-Manage Adobe Camera Raw settings — Mozilla Firefox.png

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