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How to recover unsaved Photoshop file

New Here ,
Sep 21, 2015 Sep 21, 2015

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can you recover an unsaved photoshop doc in creative cloud

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macOS , Windows

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correct answers 1 Correct answer

Community Expert , May 21, 2023 May 21, 2023

Here we have a whole thread of confusion because the marked "correct answer" was in fact incorrect. I unmarked it.

 

So again (as some here have tried to point out): Autorecovery is crash recovery. It is not user error recovery.

 

If the file has been closed without saving, it is deleted from the autorecovery folder. If Photoshop is closed down, the entire content of the autorecovery folder is deleted.

 

There is never any reason to find and open the autorecovery folder. There won't be anything

...

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Community Expert ,
Sep 21, 2015 Sep 21, 2015

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Unfortunately, no, it cannot be recovered.

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Participant ,
Sep 21, 2015 Sep 21, 2015

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Simply, you need to go to this directory

C:\Users\***\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\AutoRecover


where the Auto Recover folder in present.
The  App Data folder by default is hidden and therefore you need to change the folder settings for this purpose. You will find the last used file in the Auto recover folder in .psb format, which you can open up to get back to that particular unsaved file.

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New Here ,
Sep 22, 2015 Sep 22, 2015

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Thank you

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New Here ,
Apr 07, 2019 Apr 07, 2019

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oh my god ik this is late but you are a lifesaver thank you sooo much

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New Here ,
Jun 09, 2019 Jun 09, 2019

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can this be done in a mac also?

or just pc?

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Community Beginner ,
Jun 19, 2020 Jun 19, 2020

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On a Mac: User > Library > Application Support > Adobe > Adobe Photoshop 20XX > AutoRecover

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New Here ,
Nov 24, 2020 Nov 24, 2020

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Screen Shot 2020-11-25 at 2.20.12 PM.png

Am I doing something wrong, or why don't I see the 'Autorecover' option?

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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It looks like you are accessing the wrong Library folder. Underneath the first column of your pic is the Users folder. Click into that and then follow the same path: User > Library > Application Support > Adobe > Adobe Photoshop 20XX > AutoRecover

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Explorer ,
Feb 05, 2021 Feb 05, 2021

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lazy_atom Thank you so much. You are a life saver and a time saver. Why was this such a (cursing removed) mission to find the recovery file????? i would have been stuffed if i didn't receive your advice. Thanks again! Where do I send beer?

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New Here ,
Oct 10, 2021 Oct 10, 2021

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Accidentally closed my PS CC, went to said folder. Nothing there...I hada  1hour work gone because someone else closed the app without saving. But no...it wasn't there in the autorecover <:(

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New Here ,
Aug 25, 2021 Aug 25, 2021

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Screen Shot 2021-08-25 at 11.22.53 AM.png

I dont seem to have an option for library under my users window. Photoshop 2021

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Community Expert ,
Aug 25, 2021 Aug 25, 2021

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@defaultzyjnkt2h3uv0 wrote:

I dont seem to have an option for library under my users window. Photoshop 2021


 

At this level, it is more about the OS...

 

In later versions of the macOS, in the finder, the Go menu has a (user) library option. In earlier versions of the OS, one had to hold down the Option/Alt key before opening the Go menu. In other versions I think one could hold down the Opt key with the Go menu already open and the (user) library would appear.

 

You can use my script on Mac or Windows to open the recovery folder:

https://community.adobe.com/t5/photoshop-ecosystem/can-an-unsaved-photoshop-file-be-recovered/m-p/75...

 

On a Mac, you can also use the Finder's Go menu > Go to Folder... command:

/Users/username/Library/Application Support/Adobe/Adobe Photoshop 2021/AutoRecover

 

Just replace "username" with your user account name. You may also need to alter the Adobe Photoshop folder name for earlier versions, such as "Adobe Photoshop CC 2019".

 

Good luck!

 

 

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New Here ,
Nov 10, 2023 Nov 10, 2023

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LATEST

coming from the future, this was life saver

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Explorer ,
Aug 26, 2021 Aug 26, 2021

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Hi Gemma (defaultzyjnkt2h3uv0). Stephen has hopefully answered your question but just to clarify a tiny little bit more, it is still hidden in the latest OS (Big Sur). Here's a visual of what Stephen was desciribing where Library should appear when one holds down the Opt/Alt key while clicking GO within the top Menu. 

 

Hopefully that helps.

 

OptionGoRevealsLibrary.jpg

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Explorer ,
Aug 26, 2021 Aug 26, 2021

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Damn. That image makes it seem the Library would appear on the left, but it actually appears in the list underneath HOME and above COMPUTER. Here's the proper image because I can't figure out how to edit a post! 🙂

OptionGoRevealsLibrary.jpg

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Community Expert ,
Aug 26, 2021 Aug 26, 2021

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It is not hidden for me, I don't have to hold down opt:

 

go.png

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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quote

It is not hidden for me, I don't have to hold down opt:

By @Stephen_A_Marsh

 

Any chance you used a script in Terminal?

 

Jane

 

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Community Beginner ,
Nov 18, 2021 Nov 18, 2021

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I just trieed on Photoshop 2022 and had no luck finding that folder. I wonder if that's be cause it may be hidden? How do I UnHide it? Thanks! Wick

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Explorer ,
Nov 18, 2021 Nov 18, 2021

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*In Finder: Hold down the Command, Shift and Period keys: cmd + shift + [.*
]
The hidden files and folders on your Mac will then appear partially
transparent. You can hide the files again using the same keyboard shortcut
- hoping this helps 🙂

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Community Beginner ,
Nov 18, 2021 Nov 18, 2021

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Wow! So cool that you got back so fast, THANK YOU!
I already just re-worked that file, but this is great info for the future…
Best,
Wick


Wick Beavers
NYC

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New Here ,
Aug 05, 2021 Aug 05, 2021

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How do I get here though!

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Community Expert ,
Nov 25, 2020 Nov 25, 2020

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As the AppData directory is hidden by default on Windows, the following script should open up the required folder (which may or may not have any contents). This script is cross-platform and will work on both Mac and Win:

 

/* Open Photoshop Auto Recovery Folder - Universal */

#target photoshop

app.bringToFront();

openAutoRecoverDir();

function openAutoRecoverDir() {
    var os = $.os.toLowerCase().indexOf('mac') >= 0 ? "mac" : "windows";
    if (os === 'mac') {
        // alert("It's a Mac!");

        autoRecoverMac();

        function autoRecoverMac() {
            var appPath = app.path.fsName.replace(/^\/.+\//, '');
            var autoRecoverDirMac = '~/Library/Application Support/Adobe/' + appPath + '/AutoRecover';
            var autoRecoverDirMacOpen = Folder(autoRecoverDirMac);
            autoRecoverDirMacOpen.execute();
        }

    } else {
        // alert("It's Windows!");

        autoRecoverWin();

        function autoRecoverWin() {
            var appPath = app.path.fsName.replace(/^.+\\/, '');
            var autoRecoverDirWin = '~/appData/Roaming/Adobe/' + appPath + '/AutoRecover';
            var autoRecoverDirWinOpen = Folder(autoRecoverDirWin);
            autoRecoverDirWinOpen.execute();
        }

    }
}

 

 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Cool script Stephan. How would I be able to run that on my Mac?

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Community Expert ,
Nov 25, 2020 Nov 25, 2020

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