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I am on the photography plan, I am happy with the apps and don't need anymore but 20gb storage just isn't enough. Is there a way I can upgrade how much storage I have without having to pay for extra apps I won't use?
thanks
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Contact Adobe Customer support - they can increase your quota for a price.
I would recommend using the chat feature on https://helpx.adobe.com/contact.html
Be sure you are logged into the site and use the Chat pod on the bottom right.
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When I try it doesn't give an option to talk to someone, just takes me through the stupid set of FAQs. How do I actually speak to someone?
@charlotte23524163f4h1 Try typing AGENT into the chat box. Let us know if that connects you.
@charlotte23524163f4h1
Are you seeing the chat box? If not, try the link to auto-open the Chat:https://helpx.adobe.com/contact.html?rghtup=autoOpen If your browser blocks the Chat window, try the troubleshooting tips here:https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 If you can't find out why your browser is blocking Chat, you can also send a tweet to @AdobeCare.You can find phone numbers here (you may be on hold for a long time):https://helpx.adobe.com/contact/phone.html
Volunteers cannot help you with this. Only Customer Care can. Do not respond to PM from scammers pretending to be Adobe.
Jane
It still isn't working, no pop up comes up. It's really annoying me now, how can it be so bloody difficult to pay for an upgrade!!!
When the chat does not appear, something on your end is blocking it. What happened when you tried each of the troubleshooting tips in the above link?
You have to be logged in on Adobe.com for the chat pod to appear.
never-displayed
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