can not save a copy to jpg

[jackies29691243]

Hi,

I have a problem saving my images in jpg format.  Can you help?

[thatsmauri]

Hi jackies29691243,

please elaborate - what problem are you facing exactly? Do you e.g. receive an error message while saving?

Best regards,

Maurice

[jackies29691243]

Ok, I already have saved my work in psd format, I want to save a copy of the same in jpg and the drop down does not give me the option.  Here are the only options:

[Stephen Marsh]

@jackies29691243 

You either need to use Save a Copy or setup Legacy Save As in your File Handling Preferences.

JPEG is a restrictive format, it doesn't support layers, alpha channels or bit depths higher than 8 bits per channel (bpc).

It appears that you are using 32 bpc mode. If so and you wish to keep this, then you will need to duplicate the image, select 8 bpc mode and tone map (HR toning) as required. 32 bpc is an exception, if using 16 bpc Save a Copy or Legacy Save As would have JPEG available as going from 16 bpc to 8 bpc doesn't require tone mapping and can be automated without human intervention.

[jackies29691243]

So when I use "save a copy" the only options I have is the image I attached.  I need to save PNG also and THAT option is not there also.

[Nancy OShea]

What type of output will the JPG be used for -- web, print or digital project?

[jackies29691243]

I design wedding invitations on POD products and also use the jpg for web.  I also need to have my designs in png format.  I never had a problem with these before, there was always a "save a copy" drop down for various outputs.

[Nancy OShea]

8 bits per channel & sRGB color is sufficient for the web.

Print on Demand might be better served by a high quality PDF.  Ask your print professional for more details about which print presets to use as it varies widely by choice of paper stock and inks they use.

[Stephen Marsh · Accepted solution]

@jackies29691243 

Please confirm if your document is/was set to Image > Mode > 32 Bits/Channel (the clue was that your save dialog was showing HDR formats).

[jackies29691243]

Thank you Stephen, 32 bits have been checked and in addition RGB color checked also.

[Stephen Marsh]

32bpc is the problem.

Is your file HDR? If not, why is it in 32bpc mode?

[Nancy OShea]

File > Export > Export As....  JPG. 

Works for me everytime.

[Stephen Marsh]

File > Export > Export As....  JPG. 

Works for me everytime.

By @Nancy OShea

Good point of difference Nancy!

Export As is obviously performing a Exposure 0.00 and Gamma 1.00 HDR tone mapping step from 32 bpc beforehand, which is the safest option if one doesn't care about mapping the "latent" HDR tones to SDR. This isn't performed by Save a Copy or Legacy Save As.

Which raises the question, why is the file in 32 bpc mode in the first place?

[jackies29691243]

My file was not HDR to begin with.  Seems like the problem is resolved anyway and is now working properly.  I truly don't know why this happened.

[Stephen Marsh]

At some point you must have accidentally changed to 32bpc mode, otherwise your only save options would not have been HDR.