Can't Access Adobe Reader with my Lightroom/Photoshop Account

[Nick309908393nmq]

I'm having an issue where I have 2 Adobe Creative Cloud Accounts on the same computer. 1 for personal which includes Photoshop and Lightroom & 1 for work that includes Acrobat Pro. I've already been told I can't merge these accounts (which is frustrating) but now I'm having another issue.

When I'm signed in to my personal account (with Lightroom/Photoshop) I can't access Adobe reader to open PDF files. Whenever I try to open a PDF file it asks me to pay for Acrobat Pro. I'm assuming it's because I already have it installed on my computer for my work log in.

How do I get Adobe Reader on my personal account so I don't need to log out every time I want to view a PDF?

This is very frustrating

[Nick309908393nmq]

I just phoned Adobe customer service and was told there is no solution to this issue. Very frustrating as I know I'm not the only person with this issue. Adobe, you need to fix this because it's ridiculous! 

[Smileyng]

2 years later and I have the same issue.  

[Nancy OShea]

Use the FREE online tools. 

https://www.adobe.com/acrobat/online.html