Can't access my psdc files older than 2 months.

[Tutkaala]

When I try to open psdc files older than 2 months and i get this error:

Opening on the web app also dosent work:

Or downloading the file:

I have plenty of space on the cloud:

The same happens with AIC (who is the owner?):

All files with grey cloud are locked for me:

Recent files work fine:) And there is nothing wrong with connection and ownership there.

I want to restore these files, its 4 years of files on there.

Please help

Larisa

MacOS, Photoshop 26.5.0 release

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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[frazzlesnap]

This is one of the main reasons why I never save anything important to the cloud. I have all my files saved in two places locally on the computer, and on two external drives.