Can't create new file in Photoshop

New Here ,
Mar 02, 2022 Mar 02, 2022

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Since updating creative cloud I am no longer able to create a new file in photoshop. Once I create my measurements and click on create it does not do anything. Please help.

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Adobe Employee ,
Mar 02, 2022 Mar 02, 2022

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Try renaming the UXP folder

Rename the UXP folder to ~UXP.

  • (Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP
  • (macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

 

If that fixes it, I'd like to get a copy of the renamed UXP folder.


Senior Product Manager - Customer Advocacy - Digital Imaging

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