Can't download photoshop on Mac

New Here ,
Mar 12, 2022 Mar 12, 2022

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I downloaded the DMG file, and launched it.

Once the window opens, it displays a box stating:

 

"The installer was unable to access a file or directory. (Error code: 702)"

 

I have tried running first aid on my disk, restarting, booting in safe mode, and making sure all applications are closed.

It still is not working! Can anyone help?

 

Thanks

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Adobe Community Professional ,
Mar 12, 2022 Mar 12, 2022

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Hi follow the message...regards

 

As it turns out, if you are using some kind of security profile on a business machine, it seems to mess up the file permissions in the /tmp/ directory.  I'm sure there are other ways the permissions can get messed up, but we simply used the following command after logging into TERMINAL. sudo chmod 1777 /tmp/ Let me know if it works. 

Ali Sajjad / Graphic Design Trainer / Freelancer

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