• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5

Can't get to open organizer

New Here ,
Jan 21, 2024 Jan 21, 2024

Copy link to clipboard

Copied

Installed (several times actually) and editor will open but organizer crashes.

 

I get the error "online services could not be initilized. Please reinstall. Press ok to continue without Online services."

 

After I click ok it gices me "We have detected an abnormal exit Please try again or open/create a different catalog" It doesn't seem to matter what I do next, it sends a crash report.

 

I want to be able to work with pictures already on my computer. I had the old Elements 8 version it it would have been nice to import my old tags but I'd just be happy if I could start over and recreate them now.

TOPICS
Windows

Views

68

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
New Here ,
Jan 21, 2024 Jan 21, 2024

Copy link to clipboard

Copied

Creating a new catalog gets me the same internal programming error.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 21, 2024 Jan 21, 2024

Copy link to clipboard

Copied

LATEST

You are using Photoshop Elements, but have posted in the Photoshop forum.

A moderator will move your post to the Elements forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines