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5

Can't get to open organizer

New Here ,
Jan 21, 2024 Jan 21, 2024

Installed (several times actually) and editor will open but organizer crashes.

 

I get the error "online services could not be initilized. Please reinstall. Press ok to continue without Online services."

 

After I click ok it gices me "We have detected an abnormal exit Please try again or open/create a different catalog" It doesn't seem to matter what I do next, it sends a crash report.

 

I want to be able to work with pictures already on my computer. I had the old Elements 8 version it it would have been nice to import my old tags but I'd just be happy if I could start over and recreate them now.

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New Here ,
Jan 21, 2024 Jan 21, 2024

Creating a new catalog gets me the same internal programming error.

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Community Expert ,
Jan 21, 2024 Jan 21, 2024
LATEST

You are using Photoshop Elements, but have posted in the Photoshop forum.

A moderator will move your post to the Elements forum.

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