Can't import to Photoshop and back to Lightroom desktop

New Here ,
Aug 08, 2020 Aug 08, 2020

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  • I imported a photo from Lightroom CC (file, edit in Lightroom) to photoshop. Once I fixed the photo in photoshop, I am trying to reimport back into Lightroom (share button, add to Lightroom photos). It initially says writing tiff format, but then disappears and doesn't do anything. It never reimports back to Lightroom and if I try to do it again, it says "an unknown error has occurred. Please try again later." Any help would be appreciated!

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Aug 09, 2020 Aug 09, 2020

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Hi there, 

 

Sorry that you cannot edit a file from Lightroom desktop to Photoshop and save the changes back into Lightroom dekstop.

 

Which version of Photoshop and Lightroom desktop are you using?  

 

Does the Lightroom desktop app stops working while editing and saving back a specific image or image format from Photoshop?

 

Would you mind resetting the Lightroom app preferences to default? Press and hold the keys Shift + Option + Delete (Mac) or Shift + Alt (Win) keys while starting Lightroom. A dialog box should appear asking you restore the preferences. 

 

Let us know the outcome.

 

Thanks,

Akash

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New Here ,
Oct 12, 2020 Oct 12, 2020

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Hi -

iMAC Catalina 10.15.7

Adobe Cloud Services with all apps up-to-date - desktop versions

 

When I am in Lightroom and hit Command + E to edit the image in Photoshop, I get the following error: "Edit in Photoshop Failed. Could not complete the import operation, please try again."

 

However - the image still appears in Photoshop and I am able to continue editing in Photoshop with no issues. This error message just started popping up for no apparent reason and now when I open Lightroom, it immediately pops up without use the command to Edit in Photoshop.

 

I have uninstalled LR and reinstalled it. 

I have uninstalled PS and reinstalled it. 

I have held Shift + Option + Delete while starting LR.

 

Nothing has fixed this issue. Thank you. 

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Advisor ,
Oct 12, 2020 Oct 12, 2020

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" I am trying to reimport back into Lightroom (share button, add to Lightroom photos)."

Your post said "Lightroom CC" by which I think you mean Lightroom Classic (LrC).

That is not the right procedure. In PS, use File -> Save  and the photo will go back to LrC. Any other operation will not automatically send it back to LrC.

The PS File -> Share to Lightroom will send the photo to Lightroom (the online app). I just tried it here and sure enough the the photo is in my "Lightroom" which is a web based app totally different than "Lightroom Classic" Your post said Lightroom CC by which I think you mean Lightroom Classic.

Kenneth Seals

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New Here ,
Oct 12, 2020 Oct 12, 2020

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Hi! Thank you for your response! I am actually using Lightroom cc and not Lightroom classic. It's a desktop version of Lightroom that provides cloud functionality across desktop, phone and web 🙂 luckily the issue seems to have resolved itself so I'm guessing there was a bug 

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New Here ,
Dec 13, 2021 Dec 13, 2021

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It is 4 AM and I just spent 4 hours on a photo that is due in the morning and the same thing happend. Right before it said i was low on space. I hope I can recover the file. I have no help but need it to.

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New Here ,
Jun 13, 2022 Jun 13, 2022

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This is happening to me right now, and this message appears on Lightroom 

B5794211-87E4-4006-99C9-25FEF7B85523.jpeg

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