Copy link to clipboard
Copied
For some reason, everytime I attempt to install Photoshop or Creative Cloud, it just returns "Another installer is already running," but I already checked everything including Windows installer, and nothing seems to be running, any idea on how I could fix this issue so I could install Photoshop the app?
I fixed it, had to end some chipset setup drivers in the background.
Copy link to clipboard
Copied
Have you tried rebooting the computer? Then install.
Copy link to clipboard
Copied
Yes, multiple times.
Copy link to clipboard
Copied
Kill the process from Task Manager, or restart Computer.
Copy link to clipboard
Copied
I already tried this, doesn't work.
Copy link to clipboard
Copied
I think both John an Bojan's suggestion should work. I wouldn't have thought that an install process would survive a system restart. The problem would be identifying the errant process in Task Manager. There's too good a chance of breaking something if you ended the wrong process.
If you are trapped in some sort of loop, then run the Photoshop cleaner tool, and then try to reinstall.
https://helpx.adobe.com/nz/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Copy link to clipboard
Copied
I already tried this multiple times, but I am stuck in a loop yeah, getting the same "Another installer is already running" error each time.
Copy link to clipboard
Copied
I also ran the cleaner tool, but it didn't fix the issue.
Copy link to clipboard
Copied
I fixed it, had to end some chipset setup drivers in the background.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now