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Can't make new picture or even open pictures in photoshop how do i get this fixed?

New Here ,
Jan 01, 2020 Jan 01, 2020

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So i was going to do some art on photoshop when i pressed ''new'' as you do and then i bloody froze on me so i tried to close it down and start up but it did not even allow that it did not close down then i tried to close it in task maneger and it worked it was now closed i open it up again and now it froze again when i pressed ''new'' so i repeat the same thing over and over and over and than pressed ''open'' to try if did the same thing and yup! it did so i even uninstalled it and installed it and tried again and the same thing! please help how do you fix this?

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correct answers 1 Correct answer

Community Expert , Jan 01, 2020 Jan 01, 2020

Which version of Photoshop and OS?

It might be worth resetting your Photoshop preferences.

 

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Community Expert ,
Jan 01, 2020 Jan 01, 2020

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Which version of Photoshop and OS?

It might be worth resetting your Photoshop preferences.

 

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New Here ,
Jan 01, 2020 Jan 01, 2020

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thank you this did actually work! i still do not know what caused it but now it works

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Community Expert ,
Jan 01, 2020 Jan 01, 2020

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Look at the page below which gives solutions for different PS issues.
https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

If PS freezes when you try open a file but not at launch, it may be a problem with the graphics driver. It may be worth updating your graphics driver.

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New Here ,
Mar 24, 2023 Mar 24, 2023

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Bij openen van een afbeelding in PS knippert de foto op een witte achtergrond, wat te doen?

 

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