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Can't open CR2 file?

New Here ,
Mar 13, 2023 Mar 13, 2023

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Can someone please help me, I can not open this file CR2, it is saying not able to read?

PS & LR, they are both updated. 

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Adobe
Community Expert ,
Mar 13, 2023 Mar 13, 2023

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What is the error message (screenshot) and what is the file size?

 

Jane

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New Here ,
Mar 13, 2023 Mar 13, 2023

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--
Kind Regards
Naomi Simola
Nmphotographs

www.nmphotographs.com.au
www.facebook.com/nmphotographs
Instagram: nmphotographs_

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Community Expert ,
Mar 13, 2023 Mar 13, 2023

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Which camera is it from?

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LEGEND ,
Mar 13, 2023 Mar 13, 2023

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Opening by using "File>Open" from within Photoshop? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Mar 13, 2023 Mar 13, 2023

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Hi Niomi.  This link gives a list of cameras currently supported by Camera RAW

https://helpx.adobe.com/nz/camera-raw/kb/camera-raw-plug-supported-cameras.html

If your camera is very new, then you might have to wait for a Photoshop, ACR, uupdate which includes your camera.

 

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