Can't Open JPGs in 23.3

[__Morgan__]

Every time I try to open a jpg in photoshop, the screen glitches out, showing the home screen and the file I'm trying to work with. The file gets infinitely duplicated if I try to zoom in, and I can't edit the image at all. I've tried computer shutdowns, restarts, uninstalling, reinstalling later versions, and nothing works. I can open and edit a completely new doc just fine.

[Ged_Traynor · Accepted solution]

Hi

Try disabling this option in preferences and restarting Photoshop

If that doesn't help, try enabling this option again restart Photoshop

[__Morgan__]

Thank you so much! Deactivating the Native Canvas did the trick 🙂

[Mark.Dahm]

We believe that underlying issue of the Photoshop home screen appearing where the document canvas should be (temporarily worked around by selecting the ‘Deactivate native canvas button’ in Technology Preview) has been fixed, and you may now de-select that button for future Photoshop sessions. Please let us know if any of these issues return once the native canvas has been re-activated.