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Can't open Photoshop on Windows 10 - Error (0xc0000142)

New Here ,
Mar 02, 2021 Mar 02, 2021

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I can't open Photoshop, simply everytime i try to use the program or open it, it's crash and give me the same error:

"The applicantion coul'd be started correctedly (0xc0000142). Click Ok to close the application."

I already search in the fórum, internet and more, try every solution i found and just, nothing worked.

What i do now?

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Crash or freeze, Problem or error, Windows

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Adobe Employee ,
Mar 02, 2021 Mar 02, 2021

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Hi,

 

We're sorry about the trouble with Photoshop due to the error while launching. Would you mind sharing the version of Photoshop you're using? Which CPU do you have on the computer? Please ensure you have all available Windows updates installed on the computer.

 

You can check out the steps suggested in the discussion: https://community.adobe.com/t5/adobe-media-encoder/0xc0000142-error-on-adobe-media-encoder/m-p/10066...

 

Let us know if it helps!

Regards,

Nikunj

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New Here ,
Mar 02, 2021 Mar 02, 2021

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I allready try this method of controlled folder, didn't worked. Now, is the Ps 22.0 version, i have all the windows updates instaled, my processor is a Phenon II X4 955, The processor or my computer is not the problem, but the instalation of Photoshop with packagins left out. So help me, in trying to work here! I'm living in Brazil, the cost of Adobe is expensive bro. Have a poor suport that dot not work, of a company this size it's a joke.

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Adobe Employee ,
Mar 02, 2021 Mar 02, 2021

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Thanks for sharing the info! It appears that the processor you're using does not support SSE version 4.2 or higher which is required for Photoshop 22.x.

Please check: https://helpx.adobe.com/photoshop/system-requirements.html

If earlier than SSE 4.2 you will get this error 0xc0000142 or ippCV error. Please check: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

 

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New Here ,
Mar 02, 2021 Mar 02, 2021

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Yeah, i knew it you guys allways want to transfer the responsability. My processor is fine and have support to the app. It's working okay before the automatic update, now, nothing is working anymore. I already had said that the problem was in the program and the instalation packages with problems and peaces missing.

This it's been a dead end until now

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Adobe Employee ,
Mar 02, 2021 Mar 02, 2021

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Please try rolling back to the previous version of Photoshop (21.25) using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Let us know previous version works!

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Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

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...My processor is fine and have support to the app. It's working okay before the automatic update, now, nothing is working anymore. ....

 

Sorry, but in this case you're thinking wrong.

The recent version of Photoshop (v 22.x) requires a actual CPU that supports SSE 4.2. Your processor came out about 12 years ago and doesn't support this feature. So your processor doesn't match the system requirements.

 

As nikunj.m wrote go back to Photoshop v21.25. This version should be running on your system.

 

BTW: I don't be an employee of Adobe. I'm a user as you are.

 

 

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New Here ,
Mar 03, 2021 Mar 03, 2021

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That's okay Axel, thnak you, but how i have said, the processor and the app had just working fine in the 22.x version earlier, but the last two atualization justo not worked. Soo i got back to the 22.0.1 version os photoshop, changed some configurations, desativated automatic update and now it's working just fine. Thank You for trying to help you all, but this is just problematic and in part, injust. But thank u

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New Here ,
Aug 12, 2021 Aug 12, 2021

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poderia me explicar o passo a paso que vc fez meu amigo, pois estou com o mesmo problema aqui !!!!!

 

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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Take a look here: https://helpx.adobe.com/download-install/using/install-previous-version.html

There you'll find a description how to roll back to a previous version.

See also @nikunj.m 's posts in this thread.

 

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