can't open photoshop that I purchased without cc

New Here ,
Sep 17, 2022 Sep 17, 2022

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I purchased Adobe Suites (including PS) in 2011-12.  The actual disc set.  I added CC to access photos at school.  I have since canceled the CC subsription but now I can't access my photoshop that I purchased without one.  Why can't I access something that I have already

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Community Expert ,
Sep 17, 2022 Sep 17, 2022

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Hi!

I understand your frustration. You will want to contact customer care. Since it is dealing with the Creative Suite and not the Creative Cloud, they will be more able to answer your questions. Here is a link to get in contact with them: https://helpx.adobe.com/contact.html

Michelle

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