Can't open .png files PS 2022

New Here ,
Jan 22, 2022 Jan 22, 2022

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I've been trying to just open any .png file, but my PS 2022 cannot do so. It doesn't even try. if I drag and drop it does nothing. If I open file with PS 2022, it opens PS 2022, but then does nothing. If I use the open file menu it does nothing. It doesn't matter what folder, or hard drive I try opening a file from, none of them will open. I've tried importing through lightroom, and nadda. 

Pretty frustrating that this isn't working given I've never had this problem before, let alone with a paid service designed to explicity open image files....

PS 23.1.1

LR 11.1
Windows 10 Pro 21H2 19044.1466

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Adobe Employee ,
Jan 26, 2022 Jan 26, 2022

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Is it all PNG Files? I'm not seeing any other reports like this. If it's specific files, can you please share one through a link to CC files or Dropbox?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Apr 18, 2022 Apr 18, 2022

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Same problem.  .png files seem corrupted all of a sudden.  pixelated... can't even see my smooth black sig on a transparent background unless you flatten... then still pixelated.  Had issues with creating an adjustment layer too (just got a white box with marching ants border) in case related

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New Here ,
Apr 18, 2022 Apr 18, 2022

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____master sig for photos-seven-eighths long-black.png

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New Here ,
Apr 18, 2022 Apr 18, 2022

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above .png image looks fine when opened withe windows default program "Photos"

 

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New Here ,
Apr 18, 2022 Apr 18, 2022

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exact same file opened in photoshop

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