Can't open videos in Photoshop anymore.

New Here ,
Mar 21, 2022 Mar 21, 2022

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Hi, I just upgraded my computer to a 2021 MacBook Pro, running macOS Monterey 12.2.1 and Photoshop v 23.2.2

 

I just can't import any video file since I've been using this computer.

 

Any idea what can be the cause ?

Many thanks.

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Adobe Community Professional , Mar 21, 2022 Mar 21, 2022
Hi Does you computer have an Apple Silicon M1 chip, if so you'll need to run Photoshop under Rosetta, more info https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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Adobe Community Professional ,
Mar 21, 2022 Mar 21, 2022

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Hi

Does you computer have an Apple Silicon M1 chip, if so you'll need to run Photoshop under Rosetta, more info

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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New Here ,
Mar 21, 2022 Mar 21, 2022

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Thank you so much !

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