• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't open videos in Photoshop anymore.

New Here ,
Mar 21, 2022 Mar 21, 2022

Copy link to clipboard

Copied

Hi, I just upgraded my computer to a 2021 MacBook Pro, running macOS Monterey 12.2.1 and Photoshop v 23.2.2

 

I just can't import any video file since I've been using this computer.

 

Any idea what can be the cause ?

Many thanks.

TOPICS
macOS

Views

207

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 21, 2022 Mar 21, 2022

Hi

Does you computer have an Apple Silicon M1 chip, if so you'll need to run Photoshop under Rosetta, more info

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

Votes

Translate

Translate
Adobe
Community Expert ,
Mar 21, 2022 Mar 21, 2022

Copy link to clipboard

Copied

Hi

Does you computer have an Apple Silicon M1 chip, if so you'll need to run Photoshop under Rosetta, more info

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 21, 2022 Mar 21, 2022

Copy link to clipboard

Copied

LATEST

Thank you so much !

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines