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Can't render PNG file with 100% Transparency

Community Beginner ,
Apr 09, 2023 Apr 09, 2023

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Hello everyone,

I'm posting because I'm facing a little problem with my masking that could affect my work.

The problem is when I try masking the picture and then Export As PNG, the background that supposes to be 100% transparent is only faded. I tried PNG-24 but no different. Can anyone please help me? Thank you very much.

 

Sorry in advance if my English is inappropriate since I'm not a native speaker.

Saturday25863612nmuj_0-1681046439766.pngSaturday25863612nmuj_1-1681046453051.png

 

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correct answers 1 Correct answer

Community Expert , Apr 09, 2023 Apr 09, 2023

@SaturdaySeventh 

 

Thank you for including your Color panel. It shows that you are not using 100% black. Type "D" to reset your foreground and background swatches and try again.

janee_0-1681048105178.png

 

Jane

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Community Expert ,
Apr 09, 2023 Apr 09, 2023

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@SaturdaySeventh 

 

Thank you for including your Color panel. It shows that you are not using 100% black. Type "D" to reset your foreground and background swatches and try again.

janee_0-1681048105178.png

 

Jane

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Community Beginner ,
Apr 09, 2023 Apr 09, 2023

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Thank you very much, it works!

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Community Expert ,
Apr 09, 2023 Apr 09, 2023

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You're welcome, @SaturdaySeventh , I'm glad it's working for you now 😊

 

Jane

 

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