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Can't Save Brushset Error: "The file Is locked, you do not have the necessary access permissions"

New Here ,
Nov 19, 2022 Nov 19, 2022

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Hello Adobe Support Community!

 

As far as I know, this issue started yesterday.  I have in the past saved/edited Photoshop brushsets with no issue by navigating to the Preset Manager, & saving the brushset file to the Brushes folder under Presets.  Now when I try to do that, I receive the error below:

QueenofDragons_0-1668930479279.png

 

I have searched this error on these forums, & previous advice simply says to make sure that the file is not Read Only.  I have done this, & I'm still getting the error.  I don't know what else to do, & no other guides online have been remotely helpful.  I hope that this forum can help me.

 

Specs:

Device name LongMarch
Processor Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz 3.70 GHz
Installed RAM 32.0 GB
Device ID 6257A951-02EC-42BB-8032-A0AB419A1A27
Product ID 00326-00889-11108-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

Edition Windows 10 Home
Version 21H2
Installed on ‎8/‎16/‎2022
OS build 19044.2251
Experience Windows Feature Experience Pack 120.2212.4180.0

 

Photoshop Specs:

Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32

Full Specs Attached As Notepad File

 

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Community Expert ,
Nov 22, 2022 Nov 22, 2022

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Hi, your computer is recent enough for you to use Photoshop 23, rather than a 10 years old version...

Which Brushset causes the issue?

What happens when you double-click on the ABR in Windows Explorer?

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New Here ,
Nov 27, 2022 Nov 27, 2022

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Photoshop is expensive, but I thought I did have the most recent version.  I built a new computer, & I planned to install CS3 Extended from a disk I legally bought in college with a discount.  It didn't function, so I contacted Adobe, & they compensated me with a license for a newer version, which does/did work up until this issue.

 

The brushset that I discovered this issue on is a custom set that I made.

When I double-click it in the File Explorer, it opens Photoshop & appends the brushset to the brush list.  If that brushset is already loaded, it effectively duplicates it.

 

Here's a screenshot of the error; I just replicated it again:

QueenofDragons_0-1669563838252.png

When I try to create a new brushset, I get another, different error:

QueenofDragons_1-1669564046243.png

 

It seems like I don't have Admin access to anything in the Adobe folders, if that makes sense?

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Community Expert ,
Nov 28, 2022 Nov 28, 2022

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Hi, is it possible that you appended too many brushes, and that you reached a limit?

Did you try saving fewer brushes to another folder?

You can select where you save the brushes, and you should have admin power on your own computer. It is possible that the folder would be hidden, you can change that with windows explorer. (usually it is the App data that his hidden, in side your users folder. Go to View in Explorer and check "Hidden Items" (check also "File Name Extensions", to that you can see if you look at a JPEG or a PNG for instance.)

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