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Can't save Photoshop items in cloud

New Here ,
Jul 11, 2023 Jul 11, 2023

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When I try to save a file from Photoshop in cloud, like I always did (new PC: Mac Mini just came in), the button stays grey. What to do?

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Adobe
Community Expert ,
Jul 11, 2023 Jul 11, 2023

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Make sure that you are logged in correctly.

Try to logged out in the CC Desktop Client and then logged in again and check.

 

Another try is to reset the preferences of Photoshop using the steps described here: 

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences 

Please backup your settings before resetting the preferences. You can check: 

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.5 - Photoshop 25.0 - Nik Collection 6.3 - Topaz Photo AI 2

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