Can't see any of the layer

New Here ,
Jul 19, 2022 Jul 19, 2022

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I'm using the Mac.

When I receive someone else's work, I often don't see the text layer like a screenshot.

It's not just me, and so are others.
I want to know the cause of this problem,

and I want to know the solution, because this problem is so fatal to my work.

I also attach a file that causes a problem.

스크린샷 2022-07-19 오후 7.36.14.png

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi @haein25304268xcgb sorry to hear this. Curious if this is something new or is this an issue that you have had for a while?

 

Here is a page that might help you solve this: https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

 

If you are still having issues, please let us know.

 

Thank you,

-- Cory

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Looks like these font layers are using "iannnnnDUCK Regular", Do you have this font installed on your system @haein25304268xcgb?

 

If not, do you see the layers if you change the font to something else that's installed to your system?

 

Regards,

Pete

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