Can't see any of the layer

[haein25304268xcgb]

I'm using the Mac.

When I receive someone else's work, I often don't see the text layer like a screenshot.

It's not just me, and so are others.
I want to know the cause of this problem,

and I want to know the solution, because this problem is so fatal to my work.

I also attach a file that causes a problem.

[CoryShubert]

Hi @haein25304268xcgb sorry to hear this. Curious if this is something new or is this an issue that you have had for a while?

Here is a page that might help you solve this: https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

If you are still having issues, please let us know.

Thank you,

[Pete.Green]

Looks like these font layers are using "iannnnnDUCK Regular", Do you have this font installed on your system @haein25304268xcgb?

If not, do you see the layers if you change the font to something else that's installed to your system?

Regards,

Pete