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Can't sign in Photoshop

New Here ,
Feb 24, 2024 Feb 24, 2024

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Hi, 

I downloaded photoshop but i'm not able to sign in, when I click the button it doesn't work

What can i do?

 

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Adobe
Community Expert ,
Feb 24, 2024 Feb 24, 2024

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@LaPapera did you install the Creative Cloud app and sign in with your Adobe account

https://creativecloud.adobe.com/apps/download/creative-cloud?locale=en

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New Here ,
Feb 24, 2024 Feb 24, 2024

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yes, i did

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Community Expert ,
Feb 24, 2024 Feb 24, 2024

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Don't start by downloading Photoshop.

 

Start by downloading the Creative Cloud desktop app. Open it, and sign in with your user name and password. From there, install Photoshop (and any other applications).

 

The CC desktop app is where you manage all your applications. All installs, uninstalls and updates are done in the CC desktop app.

 

Look through the preferences in the CC app. You may want to turn off automatic app updates, for instance.

 

EDIT cross post

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New Here ,
Feb 24, 2024 Feb 24, 2024

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ok thank you

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