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Can't upload after changing file name.

New Here ,
Sep 11, 2017 Sep 11, 2017

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Hey guys!

When I save a photo as a JPG with a file name (i.e change it from IMG_4402 to Justin) I can't upload to a site like shutterfly or walgreen's to print. However, if I upload the original file (IMG_4402) it uploads perfect. Any idea why? Thanks!

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correct answers 1 Correct answer

Contributor , Sep 12, 2017 Sep 12, 2017

Hi Rudy,

Did you check the extension (IMG_4402.jpg) and (Justin) without the extension?

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Contributor ,
Sep 12, 2017 Sep 12, 2017

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Hi Rudy,

Did you check the extension (IMG_4402.jpg) and (Justin) without the extension?

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New Here ,
Sep 12, 2017 Sep 12, 2017

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That is exactly what it was! Thanks!

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Contributor ,
Sep 12, 2017 Sep 12, 2017

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You are welcome If you see that helpful click helpful.

I Appreciate that,

Ahmed

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Enthusiast ,
Sep 12, 2017 Sep 12, 2017

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Did you sure check your file extension like 1Untitled-1 copy.png

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