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I was looking for a windows tablet computer to draw on with Photoshop, so I bought myself a Surface Pro X.
After a long discussion with Microsoft's support, he just said "the Surface Pro X's GPU isn't powerfull enough to run thoses options.
For a 2k€ computer/tablet, I think it's a complete nonsense to say this device need more power.
Does someone have the same problem ? Is it possible to do something about it ?
Everything is on date, windows, drivers, PS etc.
Thanks a lot.
If Photoshop is telling you (sorry, only speak English) that GPU isn't going to run, the Microsoft guy is correct; it isn't going to run.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html
Thanks for your answer !
Photoshop is actualy telling me there is some error about the gpu driver, and I have to update it and try again to check the box.
This is why i'm sceptical about the fact that I can't even try to use it. But maybe you and the Microsoft guy are right.
The system requirements are what they are. - https://helpx.adobe.com/photoshop/system-requirements.html- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html