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Cancelei meu pacote e continue cobrando em meu cartão!

New Here ,
Aug 26, 2020 Aug 26, 2020

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prezados, fiz o cancelamento do meu pacote antes do dia 8, a qual eu teria o reembolso, cancelei pois meu computador não suportou o Photoshop.

e continua cobrando em meu cartao.

solicito resposta, meu e-mail: yumi.weiny@gmail.com

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Adobe
Community Expert ,
Aug 26, 2020 Aug 26, 2020

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hi check the link for your help...regards

 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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New Here ,
Mar 30, 2024 Mar 30, 2024

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Aconteceu o mesmo comigo, como resolveu? 

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Community Expert ,
Mar 30, 2024 Mar 30, 2024

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@Jani364207196g2w you'll need to contact Adobe support about payment issues
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

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