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Canceling my plan

New Here ,
Aug 02, 2021 Aug 02, 2021

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Why do i have to pay a fee because i dont want photoshop !!! 

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correct answers 1 Correct answer

Community Expert , Aug 02, 2021 Aug 02, 2021

When you signed up, you entered a contract in which you agreed to buy a year of usage, paying for it in 12 installments. 

Since you want to end your contract early, you are being charged half of the cost of your remaining obligation under the contract you agreed to.  

There is was (and is) an option for a month-to-month contract, with a higher monthly cost because it does not carry the same 12-month obligation.

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Adobe
Community Expert ,
Aug 02, 2021 Aug 02, 2021

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When you signed up, you entered a contract in which you agreed to buy a year of usage, paying for it in 12 installments. 

Since you want to end your contract early, you are being charged half of the cost of your remaining obligation under the contract you agreed to.  

There is was (and is) an option for a month-to-month contract, with a higher monthly cost because it does not carry the same 12-month obligation.

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New Here ,
Jun 20, 2023 Jun 20, 2023

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Only I downloud photoshop for € 12,09 and now y have to pay extra. Now I payd also € 36,29/ When I delete Creative Cloud Alle apps 100 GB Y have to may almost € 200. 

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Community Expert ,
Jun 20, 2023 Jun 20, 2023

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Read the terms you agreed to on sign up,  and understand the difference between a monthly plan and an annual (i.e. 12 month) plan paid monthly. Early cancellation charges depend on the remaining months.

https://www.adobe.com/uk/legal/subscription-terms.html

 

Dave

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Guest
Jan 27, 2022 Jan 27, 2022

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Corporate greed, thats why.. 

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