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Cannot access Mask icon on PS work page..how do I move the page up so I can see the icons

New Here ,
Dec 03, 2022 Dec 03, 2022

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I cannot access the icons on the bottom right of my PS page?

How can I move the page up to access the Mask icons on the lower right?

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Community Expert ,
Dec 03, 2022 Dec 03, 2022

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Hi @scottiex2 Did you try to reset by selecting any different Window > Workspace to see if that panel will move up for you?

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Community Expert ,
Dec 04, 2022 Dec 04, 2022

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In addition to what @J E L says, the workspace icon is at the top right of the page (you need to have a document open first)

Imaginerie_0-1670149833429.png

clicking on it, you'll find multiple options (theses are mine, showing both the default AND ones I created)

Imaginerie_1-1670149888916.png

 

the default is "essential" and I suggest you click on "reset essential" (or whatever you have to reset, depending on what you had saved first - My default is "standard" this is why I have "reset standard" instead)
This help article should clear any questions should you need it:
https://helpx.adobe.com/uk/photoshop/using/workspace-basics.html

Hope it helps!

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Community Expert ,
Dec 04, 2022 Dec 04, 2022

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@Imaginerie just an FYI, on Windows, you don't need to have a document open to switch workspaces from the top right workspace icon. Not sure about macOS.

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Community Expert ,
Dec 04, 2022 Dec 04, 2022

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@scottiex2 

 

In addition to the other replies:

  • The mask icons are in the Layers panel. If resetting the Essentials workspace does not work, drag the tab of the panel to make it float and resize it taller if desired. This is the "quick and dirty" method.
    https://helpx.adobe.com/photoshop/using/workspace-basics.html
  • The other reason you can see these panels is that your workspace is too large and/or moved down into an invisible area of your monitor. To fix this, drag any corner or edge (maybe top right or top left) and resize the window smaller. Once it is small enough, drag the title bar to move it into position.

 

These steps are generic. If you give us a screenshot we can make them specific.

 

Jane

 

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Community Expert ,
Dec 04, 2022 Dec 04, 2022

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On the Mac side to fit the photoshop interface to your screen press the Green Maximize button in the upper left corner.

 

grm.png

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New Here ,
Dec 03, 2022 Dec 03, 2022

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I cannot access the icons on the lower right side of my PS workpage. I cannot pull the screen up

far enough to access them. Why is Adobe support closed on weekends. I asked for an answer here

and have not gotten any answers.

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LEGEND ,
Dec 04, 2022 Dec 04, 2022

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I looked it up and you have not provided any useful info. that's why you didn't get any answers. You need to provide exact system info and screenshots of your issue. That said, the most common reason for things being cut off is a system not meeting the requirements in terms of screen resolution, so start by checking that.

 

Mylenium

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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Mylenium is right, we need more info to help you with targetted replies.

 

Perhaps try resetting Photoshop preferences? 

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. 

If they become corrupt then various issues can occur.

 

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files. 

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

 

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\


  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS. 

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key. 

  Library will now appear in the list - below the current user's “home” directory. ]

 

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

 

 

Note for those on macOS:

Preference preservation is affected by macOS permissions, 

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

 

 

 

It may even be time to reinstall Photoshop. 

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. 

(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

 

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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This reply about "the login arlo page" doesn't seem to bear any relevance to the original question.

Can you please explain

 

neilB

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LEGEND ,
Dec 05, 2022 Dec 05, 2022

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I believe this is a scam, offering a fake login page for a popular device, to collect passwords, so they can hack into your home automation and other accounts. DON'T GO THERE !!

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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Thanks I'll see if it can be deleted

 

neilB

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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Did you click on the Green Maximize button to fit photoshop to your screen?

 

grm2.png

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