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Cannot add camera in ACR defaults

Community Beginner ,
May 26, 2024 May 26, 2024

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I'm unable to add/select a camera in ACR preferences defaults. "Available cameras" is greyed out.

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macOS

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correct answers 1 Correct answer

Community Expert , Jun 03, 2024 Jun 03, 2024

Rob are you trying to set this without a raw file open in ACR?

If you open a raw file from a supported camera , click at thr bottom to open the preferences, go to default and check 'override global settings for specific cameras' you should see the camera and be able to change the settings.

If you try and do it from the preference menu without a raw file open then it will be greyed out.

 

Dave

 

Dave

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Community Expert ,
May 26, 2024 May 26, 2024

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Did you check Override global setting for specific cameras?

 

ov.jpg

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Community Beginner ,
May 27, 2024 May 27, 2024

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Thanks - yes I did. The whole of the "Additional Camera" section is greyed out. I no longer have the R3, but I have two other cameras.

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Community Expert ,
May 27, 2024 May 27, 2024

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Community Beginner ,
May 28, 2024 May 28, 2024

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I have a Canon 5D MK II (previously listed in ACR) and a Canon R5.

Neither of them are visible in ACR.

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Community Beginner ,
Jun 03, 2024 Jun 03, 2024

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Hi Trevor, can you add anything to the discussion?

Many thanks.

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Community Beginner ,
Jun 03, 2024 Jun 03, 2024

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Hi Jeff, can you add anything to the discussion?

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Community Expert ,
Jun 03, 2024 Jun 03, 2024

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Rob are you trying to set this without a raw file open in ACR?

If you open a raw file from a supported camera , click at thr bottom to open the preferences, go to default and check 'override global settings for specific cameras' you should see the camera and be able to change the settings.

If you try and do it from the preference menu without a raw file open then it will be greyed out.

 

Dave

 

Dave

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Community Beginner ,
Jun 04, 2024 Jun 04, 2024

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Many thanks, I would never have done this without your input.

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Community Expert ,
Jun 03, 2024 Jun 03, 2024

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I downloaded some sample files from the Canon 5D Mark II and Canon R5.

They both show on the Available Cameras list in Camera Raw 16.3 with Photoshop 2024 (ps ver 25.9) on a 2022 Mac Studio.

sample files from here:

https://raw.pixls.us/

 

availcam.jpg

 

 

 

 

Perhaps a reset of the Camera Raw preferences will fix the issue:

 

pref.png

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