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Cannot locate CR Daemon to access PS update

New Here ,
Jan 09, 2023 Jan 09, 2023

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Hi there --

Trying to update to PS v23.3. I'm getting an error to quit Adobe CR Daemon. I do not see this anywhere other than in the CC app itself. Now I cannot access the old version of PS do do anything. Please help. Using the macOS platform. See screenshot attached.

Thank you

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correct answers 1 Correct answer

Community Expert , Jan 09, 2023 Jan 09, 2023

Have you restarted your Mac since you got the error message? That normally resolves this.  CR Daemon is the Crash Reporter.

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

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Have you restarted your Mac since you got the error message? That normally resolves this.  CR Daemon is the Crash Reporter.

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New Here ,
Jan 09, 2023 Jan 09, 2023

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Thanks for the response. Have not tried that yet. Hope that works.

Thanks again,

w--

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Community Expert ,
Jan 09, 2023 Jan 09, 2023

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@W!ldcat1 if it works please be sure to come back and mark the answer correct or update us for more assistance!

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New Here ,
Jan 10, 2023 Jan 10, 2023

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It WORKED!! Thank you Kevin. I need to complete an assignment before I update the app first. Thank you!

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