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Cannot open ANY files in Photoshop

New Here ,
Jun 01, 2023 Jun 01, 2023

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Can't open any files in Photoshop due to "program error". Have used both recent versions - v23.5.5, v 24.5 - as well as the new beta ... same result. Report below:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.5.0 20230512.r.500 3fc8e4c - x86
0 address: 0x111947482 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x00000001119474be Adobe Photoshop 2023 + 42501310'
1 address: 0x1118bd892 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x00000001118bd892 Adobe Photoshop 2023 + 41937042'
2 address: 0x1118bbc31 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x00000001118bbc31 Adobe Photoshop 2023 + 41929777'
3 address: 0x113a2dd49 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x0000000113a2dd49 Adobe Photoshop 2023 + 77000009'
4 address: 0x113a2dd26 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x0000000113a2dd26 Adobe Photoshop 2023 + 76999974'
5 address: 0x113a2dd1d base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x0000000113a2dd1d Adobe Photoshop 2023 + 76999965'
6 address: 0x113a2dd13 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x0000000113a2dd13 Adobe Photoshop 2023 + 76999955'
7 address: 0x113a2dcdf base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x0000000113a2dcdf Adobe Photoshop 2023 + 76999903'
8 address: 0x1118bb24b base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x00000001118bb24b Adobe Photoshop 2023 + 41927243'
9 address: 0x1118b96fd base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x00000001118b96fd Adobe Photoshop 2023 + 41920253'
10 address: 0x1118b7605 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x00000001118b7605 Adobe Photoshop 2023 + 41911813'
11 address: 0x1118aa0f8 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x00000001118aa0f8 Adobe Photoshop 2023 + 41857272'
12 address: 0x1118aa26b base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x00000001118aa26b Adobe Photoshop 2023 + 41857643'
13 address: 0x11185140c base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x000000011185140c Adobe Photoshop 2023 + 41493516'
14 address: 0x7ff81609dace base: 0x7ff815c43000 module name: 'AppKit' symbol info: '14 AppKit 0x00007ff81609dace -[NSApplication _handleEvent:] + 65'
15 address: 0x7ff815c72b0d base: 0x7ff815c43000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff815c72b0d -[NSApplication run] + 623'
16 address: 0x111851f87 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '16 Adobe Photoshop 2023 0x0000000111851f87 Adobe Photoshop 2023 + 41496455'
17 address: 0x1118542b7 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x00000001118542b7 Adobe Photoshop 2023 + 41505463'
18 address: 0x1118aa962 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x00000001118aa962 Adobe Photoshop 2023 + 41859426'
19 address: 0x113999759 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '19 Adobe Photoshop 2023 0x0000000113999759 Adobe Photoshop 2023 + 76392281'
20 address: 0x10f0c3b11 base: 0x10f0bf000 module name: 'Adobe Photoshop 2023' symbol info: '20 Adobe Photoshop 2023 0x000000010f0c3b11 Adobe Photoshop 2023 + 19217'
21 address: 0x7ff8127b941f base: 0x7ff8127b3000 module name: 'dyld' symbol info: '21 dyld 0x00007ff8127b941f start + 1903'

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Adobe
Community Expert ,
Jun 01, 2023 Jun 01, 2023

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Hi @defaulti2xv38ym5sau First, go to Apple System Preferences/Security and Privacy/Full Disk Access and make sure PS is listed and active.

Second, open one of the Photoshops and go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data. 

Wondering if you are running out of resources with all the various installs.

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