Cannot open Photoshop 2021

Community Beginner ,
Oct 06, 2021 Oct 06, 2021

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I Cannot open Photoshop by clicking on app or through Bridge or Lightroom.  The error message is as follows, "Could not complete your request because Photoshop was unable to communicate with Creative Cloud Desktop". Bridge and Lightroom are able to open.

Creative Cloud will not open either and I receive no error message, it just won't open.

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correct answers 2 Correct answers

Adobe Community Professional , Oct 06, 2021 Oct 06, 2021

Start by reinstalling Creative Cloud. See if you can access your libraries in Bridge. 

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Community Beginner , Oct 06, 2021 Oct 06, 2021

I have just tried to reinstall Creative Cloud, it messaged that there was already a install running,closed that, restarted computer and on my desktop the new Creative Cloud had been installed. Then I was able to open Photoshop! Whew!  I guess it bypassed any thing running in the background during restart.  Don't know.

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Adobe Community Professional ,
Oct 06, 2021 Oct 06, 2021

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Start by reinstalling Creative Cloud. See if you can access your libraries in Bridge. 



Melissa Piccone | Adobe Certified Instructor | Pluralsight Author | Fine Artist

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Community Beginner ,
Oct 06, 2021 Oct 06, 2021

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I have just tried to reinstall Creative Cloud, it messaged that there was already a install running,closed that, restarted computer and on my desktop the new Creative Cloud had been installed. Then I was able to open Photoshop! Whew!  I guess it bypassed any thing running in the background during restart.  Don't know.

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Adobe Community Professional ,
Oct 06, 2021 Oct 06, 2021

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Glad it worked out for you. My Photoshop was giving me the spinning beach ball of death when I answered you. I had to reboot my Macbook pro to set it straight. Sometimes weirdness just happens. 



Melissa Piccone | Adobe Certified Instructor | Pluralsight Author | Fine Artist

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Community Beginner ,
Oct 06, 2021 Oct 06, 2021

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Thanks for being there!

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New Here ,
Jan 16, 2022 Jan 16, 2022

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For some reason one I downloaded Abdobe Creative cloud and tried to open Photoshop it says "Could not complete your request because Photoshop was unable to communicate with creative cloud desktop." I don't have this problem with Adobe Premier Pro or any other abdobe product, just photoshop and I've tried restarting and uninstalling everything several times. Any tips?

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Community Beginner ,
Jan 27, 2022 Jan 27, 2022

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Same situation going on here!
God, this is more stressful than anything!!

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Community Beginner ,
Jan 27, 2022 Jan 27, 2022

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BTW... I´m here seeking for answers after I´ve already used the adobe removal tool several times and reinstall everything too... And keep failing to start PS, only After Effects loads but with no dynamic link with ME!

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New Here ,
Jun 08, 2022 Jun 08, 2022

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Same is happening to me and I can only open Potoshop when wifi is off

 

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