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Hi Adobe Community. How are you?
I need help today.
For the record: I'm on my old Power Mac 2010 on OS Sierra, I am working with Photoshop 2019.
Since yesterday I cannot open or place any JPG file in Photoshop. I can work fine with any .eps, .psd, .png... But not a single .jpg won't open. Each time, I receive this message when I try: "Could not place “ image.jpg” because the file was not found." But still, the same JPG I tried to open in Photoshop can open with no trouble in all my other apps (Preview, Illustrator, InDesign etc...).
What I did Already:
1- Uninstalled all my Photoshop apps with linked preferences (2018, 2019)
2- Restart my computer twice.
3- Re-Installed from your Cloud Only 2019 version
4- Cleaned my computer cache with a well-respected cleaner
5- First Aid my Hard Drive with Disk Utility...
And I still have the exact same problem after all that. Have you any idea what to try?
Thanks a lot for any help.
Hi Anne
Please refer to this link and run the Camera Raw installer that is compatible to your system after checking the minimum requirement.
https://helpx.adobe.com/in/camera-raw/kb/camera-raw-plug-in-installer.html
This should help!
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Bonjour,
J'ai exactement le même soucis ! Les images ne s'ouvrent pas non plus avec l'ancienne version de photoshop (CC 2018). Merci pour votre aide également
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I am having the same issue. The only thing I see is that Carera Raw updated yesterday, and since that update PhotoShop will not open any .jpg files for me.
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I just noticed I can't use the Camera Raw plugin: "Could not complete the Camera Raw command because the file was not found. Could be an issue.
"
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Hi Anne
Please refer to this link and run the Camera Raw installer that is compatible to your system after checking the minimum requirement.
https://helpx.adobe.com/in/camera-raw/kb/camera-raw-plug-in-installer.html
This should help!
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I just did what minik26052751 told me.
It took me 2 minutes and Photoshop is back again!
bugaler2 and juliebrouzes you should try this.
Thanks a million!
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It's back again for me too !!
Thanks Anne-Marie and Minik26052751 !
Nice day 😉
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Thanks..roll back to the 12.x camera raw version work for me