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Cannot Render/Export Video Footage or Gifs...

New Here ,
Dec 05, 2019 Dec 05, 2019

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Hi there,

I've been using PhotoShop CC (2020) for a few months now on a brand new Macbook Pro 2019 - (MacOS Catalina v10.15.1)

I use PhotoShop a lot for Simple Video work and gif animations etc. It worked fine when I first started but recently it has stopped working entirely. If I try and render video, I get the spinning grey/white/black wheel (not the rainbow wheel) until I force quit. The same applies to exporting gifs.

 

I've got no idea where to even begin to fix this issue. Any help would be greatly appreciated. 

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correct answers 1 Correct answer

Deleted User
Dec 05, 2019 Dec 05, 2019

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Guest
Dec 05, 2019 Dec 05, 2019

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New Here ,
Dec 05, 2019 Dec 05, 2019

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Perfect, thankyou!

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Guest
Dec 05, 2019 Dec 05, 2019

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You're welcome 🙂

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Community Beginner ,
Dec 09, 2019 Dec 09, 2019

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I'm having the same issue and this fix doesn't solve the problem.

 

 

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New Here ,
Oct 29, 2020 Oct 29, 2020

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Same problem, this fit doesn't work for me.

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Explorer ,
Aug 06, 2021 Aug 06, 2021

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This doews not help the issue, I am having the same issue. 

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Explorer ,
Sep 09, 2022 Sep 09, 2022

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LATEST

I am using a Macbook Pro M1 chip and the solution for me was when opening Photoshop, I choose the intel version of photoshop from the drop down menu rather than the main version.

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