I have not been able to update photoshop for around two years. Only Photoshop 2020 will work on my
iMac (Retina 5K, 27-inch, 2019)
3.7 GHz 6-Core Intel Core i5
16 GB 2667 MHz DDR4
I am running Monterey 12.6.1 and last week triend to update to Ventura and my computer froze and could not be restarted. It has now been returned to Monterey and photoshop 2020 is working again but the later versions still will not. Im starting to wonder what I am paying Adobe for? Does anyone have any solutions so I can upgrade to newer photoshop versions and operating system?
macOS Big Sur (version 11) Installation is blocked on v10.15.x
Adobe lets you use older versions with your paid subscription if you have a computer that does not meet the requirements. That's what you are paying for. If you cancel, you won't be able to run any version.
You can paste your system info here to see if someone can spot the issue (Help > System Info > Copy) or you can contact Adobe Customer Care. They can look at your computer remotely.
You should not have problem running latest version according to your system specs. Do you see any error or similar. I am on Windows by the way but still... I do not understand (probably and others) where is actual problem? You can not install or can not run latest version(s)? Can you describe problem in more details so someone may be able to help you. Description like can not update does not help much.
You say "I have not been able to update photoshop for around two years". Can you describe how you tried to update and what did (not) happen? Your system should be able to run the latest version just fine.