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Canon ipf 6300

New Here ,
Apr 13, 2017 Apr 13, 2017

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Having a problem printing through the canon print plugin for photoshop. Using latest version of photoshop and windows 10. Works fine on windows 7. I am getting different messages depending on if using windows 10 pro or home. Pro ' an error occurred while processing the image' on home 'the required profile to perform colour processing is not available'lenovo2.jpg

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correct answers 1 Correct answer

Adobe Employee , Apr 13, 2017 Apr 13, 2017
Hi ianjaytee,Could you please check for drivers update for your printer? Here an article that might help troubleshoot the issue Troubleshoot Photoshop printing problems Let us know if that helps.Thanks,Akash

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Adobe Employee ,
Apr 13, 2017 Apr 13, 2017

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Hi ianjaytee,

Could you please check for drivers update for your printer? Here an article that might help troubleshoot the issue Troubleshoot Photoshop printing problems

Let us know if that helps.

Thanks,

Akash

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New Here ,
Jan 03, 2020 Jan 03, 2020

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Hi ianjaytee,

 

This seems to be the same problem that I am having. Would you be able to help me with exactly what your solution was?

 

I've tried many different versions of drivers, etc, but am still seeing the same error message that you saw.

 

Thanks,

 

Justin

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New Here ,
Aug 15, 2020 Aug 15, 2020

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hi im having the same issue... please help

Mario5E8D_0-1597510949086.png

 

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New Here ,
Aug 15, 2020 Aug 15, 2020

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im using an ipf 6400

 

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New Here ,
Aug 18, 2020 Aug 18, 2020

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This is such a BS reply. Like if we dont know what we have done before and whats going on. That we need to make sure our printer has the right paper in it and that we havent......... and so on. IT worked just before now with PS 2020 we cant get Cacnon on board with an updated driver and software or Adobe  is just gving us the go around with basic printer stuff.

Please, can somebody with some knowledge about this specific plugin from Canon and the IPF 6300s or 6400  printers let us know where to put the plugin or what is needed to make this work just like it did in PS 2019. 

Please no more "Have you tried this". IF you are not sure you have a solution why would another question help us in this sittuation.

 

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New Here ,
Aug 18, 2020 Aug 18, 2020

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i was refering to Akash Sharmas answer.

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New Here ,
Aug 18, 2020 Aug 18, 2020

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I have the same problems with my IPF6300S. Is there no help about this?

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New Here ,
Nov 23, 2020 Nov 23, 2020

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After hours with an online Adobe technician we still couldn't resolve the issue. 2 months past and I fixed the problem. The plugin is not compatible with the new version of Photoshop. I installed cc2015 on my computer aswell and it works fine but only on that version... I didn't try slightly newer ones it might ht work aswell. 

Good luck and I hope it works for you 

Trybit

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New Here ,
Apr 15, 2021 Apr 15, 2021

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I have the same problem.. on windows 7 worked fine whith photoshop 2020, but on windows 10 i have error..

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New Here ,
Aug 14, 2021 Aug 14, 2021

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For anyone still having the "An error occurred while processing the image" error on Windows, the error is likely due to a missing ICC profile(s).  I spent a good half hour on the phone with an incredible support tech from Canon before she figured it out! Unfortunately, Adobe no longer officially offers these files for download, but luckily you can get them from the Wayback machine here: 

 

https://web.archive.org/web/20160322191318/http://download.adobe.com/pub/adobe/iccprofiles/win/Adobe...

 

Download, Unzip, right click on all ICC profiles and "Install" (Although I think you may only need one I can't remember which one it is)

 

Hope this helps someone. 

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New Here ,
Sep 03, 2021 Sep 03, 2021

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LATEST

Good job, it worked

 

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New Here ,
Apr 15, 2021 Apr 15, 2021

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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
Go back to an older version of Photoshop and re install the plugin
I went back to 2015 cc. So I have both versions 2021 and 2015, I use 2015only for printing with the plugin.

Sent from my Huawei phone

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