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So I have just installed the program through the CC and have installed both Lightroom and Photoshop. Lightroom opens but Photoshop comes up with its missing a Opengl32.dll file so I have downloaded this but then comes up with another error code....
Please help, I want to start using Photoshop ASAP..
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Did you update all drivers on your new device? That's the first thing I do with a new machine. MS drivers are not always the most up to date ones.
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Yes, its all upto date now, turned out I needed to update it all and also had to use the previous version. I had some help with one of the Adobe members.
All sorted out and working, Thank you
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What did they do to help you fix it issue? Im having issues getting Photoshop to work for me on my surface X Pro.
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Which version of Photoshop?
Which version of Windows 10?
Make sure your computer meets the minimum CPU, GPU, RAM and HD requirements. Most Creative Cloud apps work on:
https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html
The first time I launched Photoshop from Windows Start Menu, I had to right-click the icon and select More > Run As Adminisrator.