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Cant get Photoshop to open on Microsoft surface Pro Windows 10

New Here ,
Jul 17, 2021 Jul 17, 2021

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So I have just installed the program through the CC and have installed both Lightroom and Photoshop. Lightroom opens but Photoshop comes up with its missing a Opengl32.dll file so I have downloaded this but then comes up with another  error code....

 

Please help, I want to start using Photoshop ASAP..

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Problem or error, Windows

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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Did you update all drivers on your new device?  That's the first thing I do with a new machine.  MS drivers are not always the most up to date ones.

 

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 18, 2021 Jul 18, 2021

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Yes, its all upto date now, turned out I needed to update it all and also had to use the previous version. I had some help with one of the Adobe members. 

All sorted out and working, Thank you

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