Cant use any apps because of this error unless i sign in to another User on Windows.

[Nevin35179644di45]

I tried resigning in, restarting, cleaning with ACC Cleaner tool.  I can only use apps if I Log in with a another windows user. I need a proper solution please. Thanks.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[kglad]

reset the problematic user's preferences.

[D Fosse]

Yes, reset preferences.

Preferences are user account specific. If it works in a different user account, then it's corrupt preferences.

[Nevin35179644di45]

How do i reset preferences? I assume you mean the preferences in the Creative Cloud App because i cant even open the other apps. And I dont see a reset button in the preferences section there

[Kevin Stohlmeyer]

@Nevin35179644di45 follow the directions on this page to reset prefs in PS:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences