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Cant use any apps because of this error unless i sign in to another User on Windows.

New Here ,
Feb 01, 2024 Feb 01, 2024

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I tried resigning in, restarting, cleaning with ACC Cleaner tool.  I can only use apps if I Log in with a another windows user. I need a proper solution please. Thanks.

 

 

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Adobe
Community Expert ,
Feb 01, 2024 Feb 01, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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reset the problematic user's preferences.

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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Yes, reset preferences.

 

Preferences are user account specific. If it works in a different user account, then it's corrupt preferences.

 

 

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New Here ,
Feb 01, 2024 Feb 01, 2024

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How do i reset preferences? I assume you mean the preferences in the Creative Cloud App because i cant even open the other apps. And I dont see a reset button in the preferences section there

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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@Nevin35179644di45 follow the directions on this page to reset prefs in PS:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

 

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